Medical Matrix, LLP’s staff of IT professionals are trained to support the requirements of Federal Pharmacy Programs. Consistent training of these professionals allows Matrix to maintain flexibility and the capability to perform system enhancements, promptly meeting the changing needs of our customers. Pharmacy claims are accepted on-line, in real-time, and in HIPAA compliant formats.

Matrix configures and manages its claims processing system to provide maximum system availability. We have a documented 13 years track record of exceptional system availability. In 2005, our system availability was 99.8%, including all scheduled downtime.