When you place your customers first they tend to say nice things about you. This is something we learned long ago. We at Medical Matrix strive to deliver outstanding customer service and the results speak for themselves.

Here's what others are saying about us...

I was setting up beneficiary profiles that were really different from everyday set-ups. This particular set-up involved 20 people that all needed products for tube feedings. Your team of experts guided me through with expertise and explained what all I needed to do, and made this set-up a breeze. Thanks so much for your team in Customer Service, they are the best!
Karen J.
Pharmacy Manager, Arvada (2005)

Your staff recently researched 300 claims in 8 hours that would have taken me days to complete.
That saved me so much time; it allowed me to work on other projects that I needed to complete.
Thanks so much!
Lisa H.
Manager of Third Party Claims Processing, St. Louis (2005)

There was a rejection occurring because we had filled the original prescription with the wrong day supply. Your employee went the extra mile and did research and had extra notations added to the bill to Medicare. Your employee then called me back so that I didn’t worry about the outcome of the billing. During both of our conversations, your employee handled herself in a polite professional manner and was extremely helpful.
Donald O., Rph
Pharmacy Manager, Milford (2005)